Survey on Equipment and Use of Information and Communication Technologies in Households Use of ICT products by persons Ways of interaction with the Public Administrations via the Internet, for personal reasons, in the last 12 months by Autonomous City and Community and type of action Units: Number of persons (aged 16 to 74 years) and horizontal percentages ;Total Persons who have used a computer in the last 12 months;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;Obtain information from Public Administrations webpages;Download official forms;Send filled forms; National Total;26,644,542;63.4;60.0;44.1;37.1; Andalucía;4,518,476;59.7;57.1;38.8;35.7; Aragón;752,160;68.1;65.7;48.8;37.6; Asturias, Principado de;594,937;65.3;62.7;43.6;36.2; Balears, Illes;698,751;56.8;53.9;44.3;35.0; Canarias;1,261,244;55.8;53.9;38.9;31.8; Cantabria;335,505;60.6;56.3;41.2;29.8; Castilla y León;1,389,832;60.5;55.2;39.7;29.1; Castilla-La Mancha;1,106,883;67.7;62.5;48.6;42.9; Cataluña;4,436,861;59.4;57.7;44.3;39.3; Comunitat Valenciana;2,792,887;60.5;57.9;41.7;35.8; Extremadura;560,605;64.5;59.9;46.0;37.3; Galicia;1,454,364;72.6;67.8;48.9;40.6; Madrid, Comunidad de;4,007,396;71.2;66.5;53.4;44.2; Murcia, Región de;807,273;62.7;59.6;42.2;34.3; Navarra, Comunidad Foral de;357,126;65.6;62.6;40.3;25.0; País Vasco;1,298,822;68.0;63.5;39.9;28.8; Rioja, La;176,181;61.6;56.8;38.1;31.3; Ceuta;52,612;64.3;61.9;40.7;29.1; Melilla;42,627;59.7;57.2;38.9;25.4; Notes: Source: National Statistics Institute