Use of electronic identification (eID) Use of electronic identification (eID) to access online services for personal reasons, in the last 12 months by autonomous communities and cities and type of service provided. Units: Número de personas (16 a 74 años) y porcentajes horizontales. ,Total,Han utilizado algún tipo de identificación electrónica para acceder a servicios online,Han accedido a servicios prestados por las administraciones o servicios públicos,Han accedido a servicios prestados por las administraciones o servicios públicos de otros países europeos,Han accedido a servicios prestados por el sector empresarial: servicios bancarios, mercado digital, Total Personas, National Total,35,949,285,54.4,50.3,11.8,19.0, 01 Andalucía,6,477,570,54.9,51.0,11.4,17.6, 02 Aragón,970,615,46.4,41.7,11.5,18.8, 03 Asturias, Principado de,753,752,46.0,41.7,7.4,13.4, 04 Balears, Illes,965,956,54.2,50.0,13.4,18.4, 05 Canarias,1,808,096,58.9,54.6,13.9,20.0, 06 Cantabria,441,629,43.5,40.6,10.2,15.9, 07 Castilla y León,1,736,375,46.0,42.5,9.9,15.0, 08 Castilla - La Mancha,1,542,385,46.3,40.7,13.0,19.8, 09 Cataluña,5,797,054,57.4,53.8,11.7,18.9, 10 Comunitat Valenciana,3,892,134,55.3,49.6,12.0,19.5, 11 Extremadura,783,619,55.0,49.9,14.3,22.2, 12 Galicia,1,982,136,51.5,47.7,11.1,17.8, 13 Madrid, Comunidad de,5,191,914,60.1,56.3,12.3,23.0, 14 Murcia, Región de,1,154,828,48.6,45.2,12.3,18.5, 15 Navarra, Comunidad Foral de,489,272,56.0,52.3,10.4,16.4, 16 País Vasco,1,606,614,51.5,47.7,10.4,17.8, 17 Rioja, La,234,646,52.6,48.7,12.4,18.2, 18 Ceuta,60,155,58.9,50.5,19.2,20.3, 19 Melilla,60,535,78.6,68.0,30.4,32.6, Usuarios de Internet en los últimos 12 meses, National Total,34,497,105,56.7,52.4,12.3,19.8, 01 Andalucía,6,180,842,57.5,53.4,12.0,18.5, 02 Aragón,929,519,48.5,43.5,12.0,19.7, 03 Asturias, Principado de,719,851,48.2,43.7,7.7,14.1, 04 Balears, Illes,942,667,55.5,51.3,13.7,18.8, 05 Canarias,1,749,680,60.9,56.4,14.4,20.6, 06 Cantabria,415,501,46.2,43.1,10.9,16.9, 07 Castilla y León,1,638,967,48.7,45.0,10.5,15.9, 08 Castilla - La Mancha,1,461,160,48.8,42.9,13.8,20.9, 09 Cataluña,5,645,818,58.9,55.2,12.0,19.4, 10 Comunitat Valenciana,3,715,656,57.9,52.0,12.5,20.4, 11 Extremadura,720,519,59.8,54.2,15.6,24.1, 12 Galicia,1,837,553,55.6,51.5,12.0,19.2, 13 Madrid, Comunidad de,5,071,358,61.6,57.6,12.6,23.5, 14 Murcia, Región de,1,114,322,50.3,46.8,12.8,19.2, 15 Navarra, Comunidad Foral de,473,330,57.9,54.0,10.7,16.9, 16 País Vasco,1,540,269,53.8,49.8,10.8,18.6, 17 Rioja, La,223,096,55.4,51.2,13.1,19.2, 18 Ceuta,56,878,62.3,53.5,20.3,21.5, 19 Melilla,60,118,79.1,68.5,30.6,32.8, Usuarios de Internet en los últimos 3 meses, National Total,34,312,027,57.0,52.6,12.4,19.9, 01 Andalucía,6,139,317,57.8,53.7,12.1,18.5, 02 Aragón,927,371,48.6,43.7,12.1,19.7, 03 Asturias, Principado de,719,018,48.2,43.7,7.7,14.1, 04 Balears, Illes,938,941,55.8,51.5,13.8,18.9, 05 Canarias,1,739,626,60.9,56.5,14.4,20.8, 06 Cantabria,413,948,46.4,43.3,10.9,17.0, 07 Castilla y León,1,635,222,48.9,45.1,10.5,16.0, 08 Castilla - La Mancha,1,454,928,49.0,43.1,13.8,21.0, 09 Cataluña,5,613,095,59.2,55.5,12.1,19.6, 10 Comunitat Valenciana,3,688,053,58.1,52.2,12.6,20.6, 11 Extremadura,712,651,60.5,54.8,15.8,24.4, 12 Galicia,1,827,080,55.9,51.8,12.1,19.3, 13 Madrid, Comunidad de,5,054,723,61.8,57.8,12.6,23.6, 14 Murcia, Región de,1,110,861,50.4,46.9,12.8,19.3, 15 Navarra, Comunidad Foral de,469,530,58.4,54.5,10.8,17.1, 16 País Vasco,1,530,693,54.1,50.1,10.9,18.7, 17 Rioja, La,219,974,55.5,51.3,13.3,19.4, 18 Ceuta,56,878,62.3,53.5,20.3,21.5, 19 Melilla,60,118,79.1,68.5,30.6,32.8, Usuarios de internet en los últimos 12 meses que han utilizado identificación electrónica (eID) en los últimos 12 meses, National Total,19,565,839,100.0,92.4,21.7,34.9, 01 Andalucía,3,556,411,100.0,92.8,20.8,32.1, 02 Aragón,450,761,100.0,89.8,24.8,40.6, 03 Asturias, Principado de,346,743,100.0,90.7,16.0,29.2, 04 Balears, Illes,523,552,100.0,92.3,24.7,33.9, 05 Canarias,1,064,910,100.0,92.7,23.6,33.9, 06 Cantabria,192,136,100.0,93.3,23.6,36.5, 07 Castilla y León,798,880,100.0,92.3,21.6,32.7, 08 Castilla - La Mancha,713,396,100.0,87.9,28.2,42.8, 09 Cataluña,3,324,688,100.0,93.8,20.4,33.0, 10 Comunitat Valenciana,2,151,018,100.0,89.8,21.6,35.3, 11 Extremadura,431,031,100.0,90.6,26.1,40.4, 12 Galicia,1,020,902,100.0,92.7,21.6,34.5, 13 Madrid, Comunidad de,3,122,013,100.0,93.6,20.4,38.2, 14 Murcia, Región de,560,866,100.0,93.1,25.4,38.1, 15 Navarra, Comunidad Foral de,273,976,100.0,93.3,18.6,29.2, 16 País Vasco,828,079,100.0,92.6,20.2,34.5, 17 Rioja, La,123,490,100.0,92.5,23.6,34.6, 18 Ceuta,35,432,100.0,85.8,32.6,34.5, 19 Melilla,47,557,100.0,86.6,38.7,41.5, Usuarios de internet en los últimos 3 meses que han utilizado identificación electrónica (eID) en los últimos 12 meses, National Total,19,544,403,100.0,92.4,21.7,34.9, 01 Andalucía,3,550,682,100.0,92.9,20.9,32.1, 02 Aragón,450,761,100.0,89.8,24.8,40.6, 03 Asturias, Principado de,346,743,100.0,90.7,16.0,29.2, 04 Balears, Illes,523,552,100.0,92.3,24.7,33.9, 05 Canarias,1,059,797,100.0,92.7,23.7,34.1, 06 Cantabria,192,136,100.0,93.3,23.6,36.5, 07 Castilla y León,798,880,100.0,92.3,21.6,32.7, 08 Castilla - La Mancha,713,396,100.0,87.9,28.2,42.8, 09 Cataluña,3,323,041,100.0,93.8,20.4,33.0, 10 Comunitat Valenciana,2,144,190,100.0,89.8,21.7,35.4, 11 Extremadura,431,031,100.0,90.6,26.1,40.4, 12 Galicia,1,020,902,100.0,92.7,21.6,34.5, 13 Madrid, Comunidad de,3,122,013,100.0,93.6,20.4,38.2, 14 Murcia, Región de,560,243,100.0,93.1,25.3,38.2, 15 Navarra, Comunidad Foral de,273,976,100.0,93.3,18.6,29.2, 16 País Vasco,828,079,100.0,92.6,20.2,34.5, 17 Rioja, La,121,992,100.0,92.4,23.9,35.0, 18 Ceuta,35,432,100.0,85.8,32.6,34.5, 19 Melilla,47,557,100.0,86.6,38.7,41.5, Notes: Source: Instituto Nacional de Estadística