Autonomous City and Community	Type of action	Total
National Total	Total Persons who have used a computer in the last 12 months	26,644,542
National Total	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	63.4
National Total	Obtain information from Public Administrations webpages	60.0
National Total	Download official forms	44.1
National Total	Send filled forms	37.1
Andalucía	Total Persons who have used a computer in the last 12 months	4,518,476
Andalucía	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	59.7
Andalucía	Obtain information from Public Administrations webpages	57.1
Andalucía	Download official forms	38.8
Andalucía	Send filled forms	35.7
Aragón	Total Persons who have used a computer in the last 12 months	752,160
Aragón	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	68.1
Aragón	Obtain information from Public Administrations webpages	65.7
Aragón	Download official forms	48.8
Aragón	Send filled forms	37.6
Asturias, Principado de	Total Persons who have used a computer in the last 12 months	594,937
Asturias, Principado de	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	65.3
Asturias, Principado de	Obtain information from Public Administrations webpages	62.7
Asturias, Principado de	Download official forms	43.6
Asturias, Principado de	Send filled forms	36.2
Balears, Illes	Total Persons who have used a computer in the last 12 months	698,751
Balears, Illes	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	56.8
Balears, Illes	Obtain information from Public Administrations webpages	53.9
Balears, Illes	Download official forms	44.3
Balears, Illes	Send filled forms	35.0
Canarias	Total Persons who have used a computer in the last 12 months	1,261,244
Canarias	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	55.8
Canarias	Obtain information from Public Administrations webpages	53.9
Canarias	Download official forms	38.9
Canarias	Send filled forms	31.8
Cantabria	Total Persons who have used a computer in the last 12 months	335,505
Cantabria	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	60.6
Cantabria	Obtain information from Public Administrations webpages	56.3
Cantabria	Download official forms	41.2
Cantabria	Send filled forms	29.8
Castilla y León	Total Persons who have used a computer in the last 12 months	1,389,832
Castilla y León	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	60.5
Castilla y León	Obtain information from Public Administrations webpages	55.2
Castilla y León	Download official forms	39.7
Castilla y León	Send filled forms	29.1
Castilla-La Mancha	Total Persons who have used a computer in the last 12 months	1,106,883
Castilla-La Mancha	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	67.7
Castilla-La Mancha	Obtain information from Public Administrations webpages	62.5
Castilla-La Mancha	Download official forms	48.6
Castilla-La Mancha	Send filled forms	42.9
Cataluña	Total Persons who have used a computer in the last 12 months	4,436,861
Cataluña	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	59.4
Cataluña	Obtain information from Public Administrations webpages	57.7
Cataluña	Download official forms	44.3
Cataluña	Send filled forms	39.3
Comunitat Valenciana	Total Persons who have used a computer in the last 12 months	2,792,887
Comunitat Valenciana	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	60.5
Comunitat Valenciana	Obtain information from Public Administrations webpages	57.9
Comunitat Valenciana	Download official forms	41.7
Comunitat Valenciana	Send filled forms	35.8
Extremadura	Total Persons who have used a computer in the last 12 months	560,605
Extremadura	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	64.5
Extremadura	Obtain information from Public Administrations webpages	59.9
Extremadura	Download official forms	46.0
Extremadura	Send filled forms	37.3
Galicia	Total Persons who have used a computer in the last 12 months	1,454,364
Galicia	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	72.6
Galicia	Obtain information from Public Administrations webpages	67.8
Galicia	Download official forms	48.9
Galicia	Send filled forms	40.6
Madrid, Comunidad de	Total Persons who have used a computer in the last 12 months	4,007,396
Madrid, Comunidad de	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	71.2
Madrid, Comunidad de	Obtain information from Public Administrations webpages	66.5
Madrid, Comunidad de	Download official forms	53.4
Madrid, Comunidad de	Send filled forms	44.2
Murcia, Región de	Total Persons who have used a computer in the last 12 months	807,273
Murcia, Región de	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	62.7
Murcia, Región de	Obtain information from Public Administrations webpages	59.6
Murcia, Región de	Download official forms	42.2
Murcia, Región de	Send filled forms	34.3
Navarra, Comunidad Foral de	Total Persons who have used a computer in the last 12 months	357,126
Navarra, Comunidad Foral de	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	65.6
Navarra, Comunidad Foral de	Obtain information from Public Administrations webpages	62.6
Navarra, Comunidad Foral de	Download official forms	40.3
Navarra, Comunidad Foral de	Send filled forms	25.0
País Vasco	Total Persons who have used a computer in the last 12 months	1,298,822
País Vasco	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	68.0
País Vasco	Obtain information from Public Administrations webpages	63.5
País Vasco	Download official forms	39.9
País Vasco	Send filled forms	28.8
Rioja, La	Total Persons who have used a computer in the last 12 months	176,181
Rioja, La	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	61.6
Rioja, La	Obtain information from Public Administrations webpages	56.8
Rioja, La	Download official forms	38.1
Rioja, La	Send filled forms	31.3
Ceuta	Total Persons who have used a computer in the last 12 months	52,612
Ceuta	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	64.3
Ceuta	Obtain information from Public Administrations webpages	61.9
Ceuta	Download official forms	40.7
Ceuta	Send filled forms	29.1
Melilla	Total Persons who have used a computer in the last 12 months	42,627
Melilla	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	59.7
Melilla	Obtain information from Public Administrations webpages	57.2
Melilla	Download official forms	38.9
Melilla	Send filled forms	25.4