Survey on Equipment and Use of Information and Communication Technologies in Households Use of ICT products by persons Persons who have used the internet at least once who have some other electronic certificate by Autonomous City and Community and uses of the certificate Units: Number of persons (aged 16 to 74 years) and horizontal percentages Total number of persons who have used the Internet at least once who have an electronic certificate In their relationships with Public Administrations via Internet In their relationships with private companies via Internet (e.g. for online banking, insurance, etc.) To sign documents online Have not used an electronic ID for marked activities National Total 2,299,996 58.2 21.2 35.0 31.8 Andalucía 478,397 51.3 16.1 34.5 40.8 Aragón 69,487 57.6 16.8 18.0 40.1 Asturias, Principado de 41,439 61.6 29.0 31.2 38.4 Balears, Illes 47,728 57.5 15.1 21.1 36.1 Canarias 97,106 59.1 27.7 38.5 27.4 Cantabria 18,674 67.8 32.8 54.8 19.0 Castilla y León 116,431 64.2 23.6 38.4 23.7 Castilla-La Mancha 63,484 76.7 22.9 43.5 18.8 Cataluña 239,930 58.9 32.6 39.4 24.6 Comunitat Valenciana 213,729 57.7 25.2 38.3 30.5 Extremadura 62,894 54.1 25.7 41.3 35.3 Galicia 186,463 61.8 14.9 41.5 30.5 Madrid, Comunidad de 469,149 61.0 20.1 29.9 26.6 Murcia, Región de 66,710 58.2 27.5 28.6 37.3 Navarra, Comunidad Foral de 18,140 57.3 18.1 43.4 36.1 País Vasco 85,079 49.9 8.8 32.9 43.3 Rioja, La 20,916 68.2 24.8 46.2 28.5 Ceuta 1,675 22.6 0.0 0.0 77.4 Melilla 2,565 21.0 0.0 0.0 79.0 Notes: Source: National Statistics Institute