Castellano
Electoral Census
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INEbase
Living level, and conditions
Living conditions
Survey on Equipment and Use of Information and Communication Technologies in Households 2023
NATIONAL RESULTS
Use of ICT products by people aged 16 to 74
Use of ICT products by people aged 16 to 74
E-commerce
Problems with purchase or order of goods or services over the Internet in the last 3 months by demographic characteristics.
Units:
Number of persons (aged 16 to 74 years) and horizontal percentages.
Select values to consult
Reference population
Values that contain
Total Persons
People that have made online purchases in the last 3 months
People who have had problems ordering goods or services over the Internet
Selected:
3
Total:
3
Demographic characteristics
Values that contain
Total Persons
Sex: Male
Sex: Female
Age: 16 to 24 years old
Age: 25 to 34 years old
Age: 35 to 44 years old
Age: 45 to 54 years old
Age: 55 to 64 years old
Age: 65 to 74 years old
Habitat: More than 100,000 inhabitants and provincial capitals
Habitat: 50,000 to 100,000 inhabitants
Habitat: 20,000 to 50,000 inhabitants
Habitat: 10,000 to 20,000 inhabitants
Habitat: Less than 10,000 inhabitants
Size of the household: Households with 1 member
Size of the household: Households with 2 members
Size of the household: Households with 3 members
Size of the household: Households with 4 members
Size of the household: Households with 5 or more members
Type of household: Single-person household
Type of household: Single parent living with a child
Type of household: Couple living together without children
Type of household: Couple living together with children
Type of household: Other type of household
Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.
Cohabitation as a couple: Co-habiting with a domestic partner
Cohabitation as a couple: Not cohabiting as a couple
Nationality: Spanish
Nationality: Foreign
Selected:
1
Total:
29
Problems with purchases
Values that contain
Total
Some problem
Technical failures on the website during ordering or payment, or it was difficult to use
Difficulty finding information about warranties or other legal rights
Delays in delivery
Final costs higher than those indicated
Products or services ordered with defects or different from those ordered
Fraud-related issues
Difficult claims or compensation or without satisfactory response after the claim
Foreign sellers who do not fulfill orders in Spain
Other problems
Selected:
1
Total:
11
Choose format of the table
Problems with purchases
Reference population
Demographic characteristics
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Decimals to show:
By default
0
1
Total:
0
series
y
0
cells
Source:National Statistics Institute