Personal contact or interaction with public administrations or services via a website or applications provided by these entities in the last 12 months by socioeconomic characteristics and type of contact.

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  • Reference population

    Values that contain

    Total Persons Internet users in the last 12 months Internet users in the last 3 months Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months

    Selected:5

    Total:5
  • Características socioeconómicas

    Values that contain

    Total Persons Studies completed: Less than primary Studies completed: Primary Education Studies completed: First stage Secondary Education Studies completed: Second stage Secondary Education Studies completed: Advanced Vocational Education Studies completed: University studies and similar Studies completed: University studies, Master's and similar Studies completed: University doctorate Studies completed: Others Employment situation: Employed economically active persons Employment situation: Unemployed economically active persons Employment situation: Inactive population: Students Employment situation: Inactive population: Household chores Employment situation: Inactive population: Pensioners Employment situation: Other employment situation Professional Situation (in main job): Permanent or indefinite-term employed person Professional Situation (in main job): Temporary workers employed by someone else Professional Situation (in main job): Self-employed with employees Professional Situation (in main job): Self-employed without employees Professional Situation (in main job): Family help (without stipulated salary) Professional working pattern (in main job): Full-time Professional working pattern (in main job): Part-time Main occupation: Manual Main occupation: Non-manual Main occupation: ICT workers Main occupation: Other workers Net household monthly income Less than 900 Euros Net household monthly income : From 900 to less than 1,600 Net household monthly income : From 1,600 to less than 2,500 Net household monthly income : From 2,500 to less than 3,000 Net household monthly income 3,000 euros or more Net household monthly income DK/NA

    Selected:1

    Total:33
  • Type of contact

    Values that contain

    Total Use of one or more websites or apps of public administration agencies Downloading or printing an official form Arranging an appointment or booking (of an activity, medical care, etc.) Online filing of tax returns in person Performing an interaction related to access to information Information: Access to stored personal data (pension, employment history, etc.) Information: Access to data bases or public records (cadastral records, company information, etc.) Information: Access to obtain information (services, loans, tax, etc.) Performing an interaction related to obtaining documents Documentation: request an official document or certificate (birth, residence, etc.) Documentation: applying for grants or rights (pension, unemployment benefit, etc.) Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.) Average of types of contact with public administration agencies

    Selected:1

    Total:14
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  • • 	Type of contact
      Reference population Características socioeconómicas	.	.	.
      	.	.	.
      	.	.	.

    • Decimals to show: By default 0 1
• Notes
  • 1) Employment situation: as self-perceived by the interviewee. 2) The questions of this block are addressed to the Internet users in the last 12 months.
    3) Subtotals have been included according to the type of contact or interaction.
    4) Average of contact types: this is the average number of interactions made of a different type or for a different purpose (of the nine ones analysed).

• Source:National Statistics Institute